Symplectic Elements Professional Services Catalogue

Symplectic Elements is a comprehensive Research Information Management (RIM) system designed to help institutions collect, manage, showcase, analyze, and report on all scholarly activities. To ensure a successful deployment and integration with your institution's infrastructure, Digital Science offers a suite of professional services, which are detailed in the attached Statement of Work (SOW) Catalogue.

These services cover everything from the initial system installation and configuration to advanced data migration and repository integration. This article provides a high-level overview of the available services.

The following services form the foundation for implementing and setting up your Symplectic Elements system:

This service is focused on the initial technical setup and essential integrations to get your system operational. The key deliverables include:

• Installation of Symplectic Elements instances.

• Integration with your Customer Single Sign-On (SSO).

• Establishing a User Feed to Symplectic Elements using the Standard HR Importer.

• Configuration of data harvest from third-party sources (e.g., Scopus, Web of Science).

• Knowledge Transfer Sessions for Symplectic Elements administrators.

This service is for deploying and configuring the Symplectic Elements Discovery Module, which allows you to showcase your research profiles publicly. The project includes:

• Provisioning and preparing the Discovery module instances (non-production and production).

• Configuration of the non-production Discovery instance, including branding application.

• Moving the configuration to Discovery Production.

• An optional FoR (Fields of Research) Code analysis to help populate user profiles.

To populate your system and connect it with other institutional data sources, Digital Science offers services to handle custom data feeds and migrations:

This service is for importing or setting up an ongoing feed for User Profile data from a source system into Symplectic Elements. User Profile data includes CV-related editable fields such as academic appointments, education, and addresses, but excludes publications, professional activities, grants, and teaching activities. The service involves:

• Advising on data mapping between the source system and the Symplectic Elements User Profile structure.

• Configuration of the Symplectic Elements User Profile.

• Multiple data import iterations on non-production, followed by a final iteration on the production instance.

• Scheduling and notification setup for ongoing data feeds.

This SOW covers the import or ongoing feed for various research activity categories. These categories include:

• Grants data: Information for identification and retrieval of a grant (e.g., title, funder name, award date).

• Professional activities data: Information on activities like professional honours, awards, and committee memberships.

• Publications data: Standard publication-related data for bibliographic records (e.g., title, author, identifiers).

• Teaching Activities data: Information on an individual's teaching responsibilities (e.g., courses taught, students supervised).

The key steps are similar to the User Profile service, including mapping, configuration, multiple import iterations (with the final one on production), and scheduling for ongoing feeds.

This service establishes a bi-directional repository integration with DSpace, Eprints, or Figshare, supporting harvest, deposit, and monitoring functionality. This integration provides detailed oversight of repository actions within Symplectic Elements for reporting and data reuse. The work includes:

• Alignment of user accounts and user IDs (if integrating with Figshare).

• Configuring the Repository Tools connector.

• Developing crosswalk map files for both harvesting metadata from the repository and depositing metadata and files to the repository.

• Creation of a relevance scheme for automated metadata updates (if required).

If you are interested in moving forward with any of the professional services outlined above, please contact your dedicated Account Manager at Digital Science. Your Account Manager will:

1. Discuss your specific institutional requirements and goals for the service.

2. Request a customer-specific Statement of Work (SOW) that reflects the templates in the Symplectic Elements SOW Catalogue.

Once the final SOW has been drafted and mutually agreed upon, the official signing process will be initiated electronically using Docusign.

• The Digital Science team will issue the final SOW via Docusign to the authorized signatories at your institution.

• The document will clearly outline the terms, including the fee payment schedule (e.g., 50% upon signing of the SOW, 50% upon acceptance).

• Upon completion of the electronic signing by both parties, the SOW becomes a binding agreement, and the project scheduling will commence.

Attachment: Please refer to the Symplectic Elements SOW Catalogue for complete details, project plans, assumptions, and acceptance criteria for each service.

• Symplectic Elements SOW Catalogue (as of 2025-10-08).pdf